Shipping policy
Shipping Policy
At BioPaw Lab, we strive to deliver your premium pet gear as quickly and safely as possible.
Shipping Destinations
We currently ship to customers in the [United States]. If you are located outside these regions, please contact us for a custom shipping quote.
Processing Times
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days (where available)
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
BioPaw Lab is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
For more information about our shipping practices, if you have questions, or if you would like to make a complaint, please contact us at hello@biopawlab.com.